WordPress Website Management
Site Management
SiteTrustee employs a top tier hosting platform that is optimized for WordPress. Uptime average is 99.9%.
Sites are monitored 24/7/365. SiteTrustee techs will know if the site goes down or is impacted by malware or hacks. Core and Plugin updates are handled immediately. Backups are run daily.
BASIC Site Monitoring
BASIC Monitoring $29/month
This plan is for businesses that like their host or don’t want to move their site, but would like for SiteTrustee to provide monitoring of their site. *It does not include website hosting or website management.
- Monitoring
- Security Check detects and reports malware
- Performance Check - Tests website speed
- Uptime Monitoring - notifications when site goes down
- Vulnerability Updates - This check brings real time information about plugins that are vulnerable so they can be addressed.
- Security
- Daily off-site backup storage
- Weekly Automated WordPress core, plugins and theme updates. (Premium subscriptions are client’s responsibility to maintain)
- Reporting
- Monthly activity reports of automatic updates made to the site
- Monthly broken links report
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Actions Included |
Not Included |
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Site Monitoring clients qualify for a discounted hourly rate for service. See the rates page for details.
External Hosting Options
Service Level Agreement: Basic Monitoring
Urgent (site down or hacked) 8-hr. response
STANDARD WordPress Management & Hosting
STANDARD WordPress Management & Hosting
This plan is for businesses that their website will incur live transactions or interactions (whether sales, scheduling or lead generation.
Select level based on local storage, visitor and bandwidth usage limits
| Server Type |
Local Storage Limit | Visitor Limit (monthly) |
Bandwidth Limit (monthly) | Monthly Cost |
| Shared | 10 Gb | 25K | 50 Gb | $99/month |
| Dedicated | 25 Gb | 100K | 1 Tb | $125/month |
| Dedicated | 55 Gb | 400K | 2 Tb | $155/month |
*Local storage must be sufficient to store website files and one full backup.
- Managed Hosting
- WordPress-optimized managed cloud server
- Let’s encrypt SSL certificate
- Choose server (above) based on site requirements
- Performance
- Content Delivery Network
- Advanced Caching
- Security
- Monitoring
- Automatic malware scan and removal
- Performance Check - Test speed of page load
- Uptime Monitoring
- Vulnerability Updates - This check brings real time information about plugins that are vulnerable so they can be addressed.
- Quarterly Preventive Maintenance Checks & Services (PMCS) Review
- Monthly broken link monitoring
- Security
- Manual WordPress core, plugins and theme updates as needed.
- Plugin-based website firewall
- Daily off-site backup storage
- Troubleshooting
- Investigate server errors and website errors
- Reporting
- Monthly activity reports of any updates made to the site.
- Monthly maintenance log of issues we resolved as part of the Standard Management Plan
- Website Support
- Notify us that something is broken using our Help Desk System at https://sitetrustee.com/support
| Resolution Included | Not Included |
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If site updates or enhancements (including loading new plug-ins) are desired, Standard Management clients qualify for a discounted rate. See the rates page for details.
Service Level Agreement: Standard WP Management & Hosting
Urgent (site down or hacked) 4-hr. response High (site element not working correctly) 4-hr. response / 2-day resolution
STANDARD + eCOMMERCE WP Management & Hosting
Select level based on local storage, visitor and bandwidth usage limits
|
Server |
Local Storage Limit |
Visitor Limit |
Bandwidth Limit (monthly) |
Monthly Cost |
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Dedicated |
55 Gb |
400K |
2 Tb |
$210/month |
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Dedicated |
80 Gb |
1M |
3 Tb |
$260/month |
*Local storage must be sufficient to store website files and one full backup.
This plan is for businesses that need their websites to be up and running smoothly and have e-commerce functionality such as WooCommerce or GiveWP.
- Managed Hosting
- WordPress-optimized managed cloud server
- Let’s Encrypt SSL certificate
- Choose server (above) based on site requirements
- Performance
- Content Delivery Network
- Advanced Caching
- Security
- Monitoring
- Automatic malware scan and removal
- Performance Check - Test speed of page load
- Uptime Monitoring
- Vulnerability Updates - This check brings real time information about plugins that are vulnerable so they can be addressed.
- Quarterly Preventive Maintenance Checks & Services (PMCS) Review
- Monthly broken link monitoring
- Security
- Manual WordPress core, plugins and theme updates as needed.
- Plugin-based website firewall
- Daily off-site backup storage
- Troubleshooting
- Investigate server errors and website errors
- Reporting
- Monthly activity reports of any updates made to the site.
- Monthly maintenance log of issues we resolved as part of the Standard +eCommerce Management Plan
- Website Support
- Notify us that something is broken using our Help Desk System at https://sitetrustee.com/support
STANDARD + eCOMMERCE WordPress Management & Hosting
| Included |
Not Included |
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If site updates, product updates or enhancements (including loading and configuring new plug-ins) are desired, Standard +eCommerce Management clients qualify for discounted hourly rates. See the rates page for details.
Service Level Agreement: Standard + eCommerce WP Mgmt & Hosting
Urgent (site down or hacked) 4-hr. response High (site element not working correctly) 4-hr. response / 2-day resolution
Discounted Service Rates for SiteTrustee Clients
Site Support Services
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Basic Monitoring
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Standard Management
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Technical Tasks: |
$125/hour |
$95/hour |
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Webmaster Strategy & Consulting Support: |
$150/hour |
$125/hour |
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Content & Image Changes: |
$60/hour |
$50/hour |
Please see the Service Level Agreement Response Times for standard turnarounds on issues.
If clients require same-day or after-hours updates, there will be a 40% surcharge to the discounted rate.
There is a one-hour minimum.