DEVELOPMENT SUPPORT
Site Set-up
A SiteTrustee technician will create a WordPress development environment for you, so you can focus on development or design.
Start your project with a site that's properly configured for security, speed and reliability on a hosting platform with 99.9% uptime.
Site Management
Sites are monitored 24/7/365. SiteTrustee techs will know if the site goes down, is impacted by malware or hacks.
Core and Plugin updates are handled immediately.
Backups are run daily.
Managed DNS & Hosting
SiteTrustee employs a top-tier hosting platform that is optimized for WordPress sites. Uptime average 99.9%. And we take care of all DNS needs.
Wholesale or Direct
It's your choice. Retain connection, revenue and contact with your customers by reselling SiteTrustee's services yourself. Or hand-off customer service to SiteTrustee directly.
Read our reviews to see we get top marks for responsiveness.
Ready to Focus on What You Love?
SiteTrustee will take over setup & ongoing site management details, so you don't have to.
SITE MANAGEMENT
Site Management
Sites are monitored 24/7/365. SiteTrustee techs will know if the site goes down, is impacted by malware or hacks.
Core and Plugin updates are handled immediately.
Backups are run daily.
Site Hosting
SiteTrustee employs a top-tier hosting platform that is optimized for WordPress sites. Uptime average 99.9%.
Site Issue
Trouble tickets (something broken) are resolved at no additional charge for Management clients.
Site Changes
Content updates (text or images) are handled for Management clients at an administrative rate of $50/hour. Most simple tasks take 30 minutes or less.
Response Times
Service Level Agreement Targets
- Urgent (down or hacked) ~
4-hr response; 8-hr resolution - High (not working correctly) ~
4-hr response; 2-day resolution - Medium (content changes) ~
8-hr response; 5-day completion
Put Your Website in Capable Hands
SiteTrustee will manage every aspect of your site's operation.
SITE OPTMIZATION
Site Audit
Optimization begins with our Site Audit, to define a performance benchmark and identify existing challenges and advantages.
Optimization Options
Optimization is the action of making the best or most effective use of a situation or resource.
In our case it is optimizing a website, a resource, to perform the best it can.
We do this in three ways.
- Performance Optimization
- Technical Search Engine Optimization
- Visitor Experience Optimization
Performance Optimization
There are many issues that can lower the performance of a website such as page load times, missing graphics, functionality not working correctly or broken links can all lead to unhappy visitors
Website speed refers to how fast your website loads, page load time, when someone manually enters your domain. The average load speed across all industries is 8.66 sec, but website can lose over half their visitors if their website takes over 3 seconds to load. After a speed audit we find what is making the site load slower and fix those issues.
WordPress plugins are updated all the time and sometimes this can cause other plugins to break. It is important to find and fix these issues.
Finding and fixing missing graphics and broken links is part of the task and can be time consuming without the right tools.
Technical Search Engine Optimization
While there is a lot more to Full SEO, we focus on the technical aspect. Which is the process of optimizing the website for the crawling and indexing phase.
With technical SEO, we help search engines access, crawl, interpret and index the website without any problems.
Visitor Experience Optimization
Optimizing the visitor experience is looking at making the site easier to use for the visitor which can increase the conversion and sales.
We do this by using tools that allow us to view visitor behavior and do experimentations with actual customers. We can ask for feedback to get real world views.
Improve Website Results
Focus optimization efforts where they'll make the biggest difference in results.
SITE MONITORING
Monitoring
- Performance check - test speed of page loads
- Uptime monitoring - get notified the moment the site goes down
Security
- Weekly Automated WordPress core, plugins and theme updates.
- Daily off-site backup storage.
Reporting
- Monthly activity reports of automatic updates made to the site
Requirements
- WordPress sites
Improve Website Results
Focus optimization efforts where they'll make the biggest difference in results.
How Does Your Site Stack Up?
Use our Website Audit to see what's working & what can be improved.